Mood & Material Privacy Policy
Last updated: October 2025
At Mood & Material, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website moodandmaterial.com, make a purchase, or engage with us on social media or email.
By using our website, you agree to the terms described below.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide
When you:
- Create an account or make a purchase
- Subscribe to our newsletter
- Contact us through forms or email We may collect:
- Name, email address, phone number, and shipping/billing addresses
- Payment information (processed securely through our payment providers; we do not store credit card details)
- Optional demographic or preference data you choose to provide
b. Automatically Collected Information
When you visit our site, we may collect:
- Device and browser type
- IP address and general location (city/state)
- Pages viewed, time spent, and navigation activity
- Referral source (e.g., social media or search engine)
We use cookies and similar technologies to improve site performance, personalize your experience, and analyze traffic.
2. How We Use Your Information
We use your data to:
- Process and fulfill orders
- Communicate about orders, returns, or product updates
- Improve our website, products, and customer experience
- Send promotional content (only if you opt in)
- Comply with legal obligations and fraud prevention
You can opt out of marketing emails at any time by clicking “Unsubscribe” in any email we send.
3. Sharing of Information
We do not sell your personal information.
We may share limited data with:
- Trusted service providers, such as payment processors, shipping partners, and email marketing platforms (only as needed to provide services).
- Analytics tools, such as Google Analytics or Meta Pixel, to understand site performance and optimize advertising.
- Legal authorities, if required by law or to protect our rights and users’ safety.
All third-party partners are required to handle data securely and comply with privacy regulations.
4. Cookies and Tracking Technologies
We use cookies to:
- Keep your shopping cart active
- Save site preferences
- Measure performance and ad effectiveness
You can control or delete cookies via your browser settings. Note that disabling cookies may limit some site functionality.
For Google Analytics, you can opt out at:
https://tools.google.com/dlpage/gaoptout
5. Your Privacy Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Request a copy of the data we hold
- Opt out of marketing communications
- Limit data sharing for advertising purposes
To exercise these rights, contact us at support@moodandmaterial.com.
We’ll respond within 30 days as required by law.
6. Data Retention and Security
We retain data only as long as necessary for business, legal, or security purposes.
All personal data is stored securely with industry-standard encryption and protected by access controls.
7. Children’s Privacy
Our website is not directed to individuals under the age of 16.
We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time.
Revisions will be posted here with a new “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
📧support@moodandmaterial.com
📍 Mood & Material
Los Angeles, California, USA
